Terms of Service
Last updated: September 12, 2026
1. Acceptance of Terms
By using metriX, you agree to these Terms. If you use the service for an organization, you represent that you have authority to connect its accounts and authorize metriX access.
2. Service Description
metriX provides social media monitoring and analytics, including available data collection, engagement and sentiment analytics, insights, reports, and alerts, subject to connected platform and API capabilities.
3. Accounts and Authorization
You are responsible for accurate account information and credential security. You must not connect an account or digital asset unless you are authorized to do so.
4. Acceptable Use
You must use the service lawfully and comply with connected-platform terms. Unauthorized access, attempts to bypass API restrictions, and misuse of data are prohibited.
5. Third-Party Services
Some features depend on external services. Features may change or become unavailable because of API, permission, or provider-policy changes.
6. Analytics and AI
metriX may use automated and AI technologies for sentiment classification and insight generation. Outputs are analytical estimates and may not be accurate in every case.
7. Intellectual Property
Rights in user and third-party content remain with their respective owners. These Terms do not transfer ownership of metriX software, branding, or protected components.
8. Service Availability
We aim to provide a reliable service, but maintenance, outages, and third-party limitations may occur. Features may be modified or updated.
9. Termination
Users may stop using the service and disconnect supported accounts. Access may be restricted for misuse, Terms violations, or legal or security requirements.
10. Contact
For questions about these Terms, please contact us through the official contact channels published on the metriX website.